At Ziggi’s, we not only strive to provide you with the friendliest service possible, but also the fastest, in order to help you get on with your busy day. In an effort to continue supporting you, we’re excited to announce the launch of our new app that lets you order ahead, cut the line and be on your way!
Developed in partnership with local Louisville-based company Redshift, the new Ziggi’s App uses unique state-of-the-art voice recognition technology, that not only lets you place your order ahead of time, so that it’s waiting for you when you arrive at our store, but also makes ordering your favorite drink fast, easy and fun!
Here are some of the most frequently asked questions to help you get started with using the app:
- Where can I download the app?
- The Ziggi’s Mobile Ordering App is currently available to download from the iOS App Store only. You can find it here or by typing in “Ziggi’s Coffee” in the search bar.
- What about my Android phone?
- Unfortunately, the app is only available for iOS devices at this time, but will be available for Android phones in the near future.
- Do I have to pay to download the app?
- The app is currently free to download.
- Which locations can accept orders from the app?
- You can only place orders for pick up at our Main Street location in Longmont, Colorado at this time. Additional locations, including drive-thrus, will be available soon!
- What does the voice recognition technology within the app do?
- It gives you the ability to speak your order into your phone as if you were speaking it to one of our baristas.
- Can I only place an order by speaking into my phone?
- No. The app also lets you browse our full drink menu, place an order and customize it using regular touch screen capabilities.
- How do I pay for my order?
- You will pay for your order ahead of time through the app! Once you place your first order, you will hit the checkout cart to add your payment method in the form of a debit card, credit card or Apple Pay account. The information will be stored for future purchases, but you can change it at any time by clicking on the checkout cart.
- Can I order food through the app?
- The app only features our drink menu at this time and excludes any bottled beverages.
- How come it won’t let me leave a tip?
- The app is still in its early stage and will eventually include a feature that lets you add a tip in advance to your payment.
- I usually order your Drink of the Day or Month. How come it doesn’t appear in the app?
- As part of our initial launch, these specialty drinks are not included in the app, however, we are currently working on a way they will be eventually included.
- What are the required modifiers?
- These are the parts of the order you will have to customize to let us know if you’d like to enjoy your drink hot or cold, with a specific milk, a syrup flavor, an extra shot of espresso, etc. Be as detailed as possible when creating your order so that we can make your drink right!
In addition to these questions, you can see how the app works by watching a quick video here.