FAQs

   
Let us help answer your questions!

Let us help answer your questions! Here is a list of our most frequently asked ones. If you do not see your question listed, please feel free to send it to us using our contact form and a Ziggi’s team member will follow up with you shortly.

OUR COFFEE

Ziggi’s Coffee proudly partners with Coda Coffee, a local coffee roaster and supplier based out of Denver, Colorado, to supply our quality, small-batch coffee roasts.

Tim and Tommy Thwaites, owners of Coda, believe that in order to set the standard for coffee excellence you must start at the source, which is why they spend time traveling to various coffee regions around the world, such as South America, Africa and Asia, in pursuit of the best beans. They work directly with local farmers and communities, not only to purchase the beans, but also to inspect the health of the plants, encourage sustainable practices of the farm and gain a sense of the grower’s level of commitment.

The result of their efforts leads to using higher quality beans and a cup of coffee you can feel good about drinking. Learn more about Coda Coffee and our partnership here.

Yes. We offer two to-go coffee options to take along to your next gathering:

Our first option is a 96 oz. cardboard to-go coffee container that serves 8-12 people and can be filled with coffee only. Your order comes with cups, small creamers and a variety of sugar packets. The cardboard container is for single-use only and does not have to be returned to a Ziggi's location.

The second option is a 2.5 gallon hard-sided, insulated cambro container that serves 20-25 people and can be filled with either coffee or hot chocolate. Your order comes with cups, small creamers and a variety of sugar packets. The cambro must be returned to the Ziggi's location you picked it up at after use.

Each option varies by location, so it is best to call your desired Ziggi’s location ahead of time to see which to-go containers are available to order.

Once you know, you may place your order ahead of time or on the day-of your group gathering. If you’re ordering the day-of, be advised that preparation for a cambro takes 8-10 minutes and it takes about 5 minutes for a cardboard box.

We brew the following small-batch roasts on a regular basis:

Forte (House Blend): A slightly darker roast with wine notes and a full molasses sweetness. This roast is brewed all day and is considered a conventional blend.

Sumatran (Dark Roast): This coffee has a sweet, dark, floral aroma. The taste is thick with hints of black liquorice and tobacco. It is brewed all day at our coffeehouse locations, but only until noon at our drive-thru locations. It is Fair Trade and certified organic.

Mexican Chiapas (Light Roast): This coffee has a sweet, subtle aroma. The taste is clean with an extremely sweet, smooth and buttery finish. It’s a great coffee and will captivate even the newest of coffee drinkers. It is available only in the morning. It is Fair Trade and certified organic.

Flavored Hazelnut and Vanilla (Medium Roasts): Hazelnut and vanilla flavors are infused into the bean after the roasting process. Only select locations offer flavored drip coffee and it’s usually available only in the morning.

Typically, our coffeehouse and combo coffeehouse/drive-thru locations do serve our flavored coffee, but most exclusive drive-thru locations do not. It’s best to check with your barista to see which flavor (if any) your favorite Ziggi’s location offers. Our flavored blends are considered conventional blends.

Coda Decaf (Medium Blend): This coffee is 100% water processed, leaving a smaller environmental footprint and offering the best taste. It has a smooth, silky mouth-feel with a nice walnut flavor. It is a conventional blend, but is also available certified organic.

Availability of a particular roast may vary by each location, so be sure to ask our baristas what they are brewing for the day.

Yes, as long as you've purchased the coffee beans from us, we can grind them to your desired level. Unfortunately, we can't grind coffee brought in from outside our store or any type of flavored coffees.

Currently, only two of the roasts we serve on a regular basis are certified Fair Trade and organic, however, all of our small-batch coffee roasts, whether conventional, organic or Fair Trade, are Farm2Cup certified by Coda Coffee.

This means all of the coffee that we serve comes straight from the farm to our roaster (Coda Coffee). There is no middle man or additional processing done to our coffees. Coda Coffee personally visits all the farms that supply them with coffee to ensure the farms, farmers and communities they trade with are paid fairly. Coda also works hard to give back to the farming communities. Even though not all of our coffee is certified Fair Trade, you can be assured that it is still traded fairly.

Yes. Most of our coffeehouses and select drive-thru locations do sell a variety of whole bean coffee roasts. All retail bags are 1 lb. (with the exception of 0.5 lb. bags available at our Main Street location only). If your favorite Ziggi’s location does not have a particular roast you would like to purchase, we’re happy to make a special order on your behalf.

Yes, as long as you've purchased the coffee beans from us, we can grind them to your desired level. Unfortunately, we can't grid coffee brought in from outside our store or any type of flavored coffees.

OUR DRIVE-THRUS

You can find the nearest Ziggi’s drive-thru location by using our store locator here.

Yes. From breakfast burritos and breakfast sandwiches to pastries and oatmeal, we have a variety of food options available at all of our drive-thru locations. Because our food items are handmade and delivered fresh, the selection will vary by each day and each location. It’s best to check our menu boards or ask our baristas about our selection the day you visit.

Yes. Gift cards are available to purchase and can have any amount loaded onto them at all locations.

Yes. If the drive-thru location has a walk-up window, you are more than welcome to use it to place orders.

To learn more about our drive-thru franchise opportunities and qualifications, please visit the franchise section of our website here.

OUR COFFEEHOUSES

You can find the nearest Ziggi’s drive-thru location by using our store locator here.

Yes. Whether you need a place to study or conduct a business meeting, we have free, fast-speed WiFi at all of our coffeehouse locations, with the exception of our Colorado Mills Mall location.

Yes. From breakfast burritos and breakfast sandwiches to salads, pastries and more, we have a variety of food options available at all of our coffeehouse locations. Because our food items are handmade and delivered fresh, the selection will vary by each day and each location. It’s best to check our food cases or ask our baristas about our selection the day you visit.

Yes. Gift cards are available to purchase and can have any amount loaded onto them at all locations.

If you’re interested in being featured as an Artist of the Month at one of our coffeehouse locations, you should visit the location you’re interested in displaying your artwork at and ask to be signed up on the Artist Waiting List. Your name and contact information will then be put on a waiting list. You will need to sign an “Artist of the Month Contract Form” to agree to the terms and conditions involved with being an Artist of the Month. The month prior to your display month, you will be contacted by a Ziggi’s employee to verify your slot and to discuss details in hanging your artwork and taking it down. Many of our coffeehouse locations have waiting lists a few years out, so it’s best to get your name on a list as soon as possible to reserve your spot.

Yes, you are welcome to sell your artwork. Ziggi’s does not take any part in sales of your artwork. This is done exclusively between the artist and the person interested in purchasing the artwork. For this reason, we recommend bringing business cards or typing up a biography with your contact information, so that if someone is interested in purchasing your work, they may contact you directly.

Ziggi’s does not charge any fees for displaying your artwork, it’s all completely free of charge.

OUR FOOD AND TREATS

We serve a variety of local, handmade food items at all of our locations. Availability varies by each location, so be sure to check our menu boards or ask our baristas about our selection the day you visit:

Drive-Thrus
- Breakfast burritos
- Breakfast sandwiches
- Oatmeal (select drive-thru locations only)
- Variety of pastries
- Variety of bread slices
- Granola/oat bars

Coffeehouses
-Breakfast burritos
-Breakfast sandwiches
-Oatmeal
-Variety of pastries
-Variety of bread slices
-Doughnuts
-Biscotti
-Sandwiches/paninis (select coffeehouses only)
-Salads (select coffeehouses only)
-Fruit (select coffeehouses only)
-Granola/oat bars
-Gelato

Yes. We offer gluten-free breakfast burritos (at select locations only), bread slices and oat bars. Availability will vary by each location, so be sure to ask our baristas about our selection the day you visit.

Yes. Not only do we offer a wide selection of alternative milk options for our beverages, we also offer vegan doughnuts (at select locations only) and oat bars.

We partner with a variety of local vendors to provide us with handmade food items using only the freshest and finest ingredients. Local vendors include, but are not limited to Burrito Kitchens, BoBo’s Oat Bars, Etai’s Bakery Café, Rustic Donuts and more.

Yes. From breakfast burritos to oatmeal, we offer a variety of food items that will help you start your day the right way.

We serve a variety of unique gelato flavors at our coffeehouse locations only (with the exception of our Colorado Mills Mall location). During summer months, we serve soft serve ice cream at our South Main Street Drive-Thru location only.

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