Coffee Orders

To ensure your complete satisfaction, you may contact us to inquire about a refund on your order within 30 days of your purchase. If you wish to do so, please contact us at support@ziggiscoffee.com with your online order number.

All refunds require preapproval by our customer service team. Additionally, some orders will require that we receive the product before issuing a refund. In this case, we will arrange for UPS to pick up your order. Depending on the determination of the customer service team, or if you return an item without contacting us first, you may be charged for return shipping costs.

Gift Card Orders

Ziggi’s Coffee gift cards are nonrefundable and may not be redeemed for cash. Ziggi’s Coffee will not replace a gift card that has been lost and/or stolen. For questions regarding your gift card order, please email us at support@ziggiscoffee.com.

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