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We have been busy brewing up an improved mobile app experience, which includes a new and exciting way to reward you through our digital loyalty program!
This new feature will eventually replace our current paper punch cards. Below is what you need to know about this transition and how to prepare to utilize any remaining punch cards you may have as this change goes into effect.
FAQs
Why are you discontinuing paper punch cards?
- We are launching a new digital loyalty program that gives us more ways to reward you, our loyal customers! Perks of the program include exciting new features like the opportunity to earn points for every dollar spent on your favorite Ziggi’s menu item (including food), the chance to receive exclusive rewards and more!
Where do I find more specific information about the digital loyalty program?
- Full details about our new digital loyalty program will be released through various resources soon!
What if I have multiple punch cards that need to be utilized? Can I redeem more than one for the discount within the same transaction?
- No, you can only receive a discount, up to a free drink, for one punch card per transaction. We will accept additional punch cards until May 5th, when we will no longer accept punch cards.
What if I don’t want to utilize the app? Will there still be a way for me to get rewarded for my purchases?
- Starting on Tuesday, April 12th, the only way to get rewarded on purchases is through the Ziggi's Mobile App. After this day, punches will no longer be handed out on our paper punch cards.
What can I do with the punch cards I already have?
- Starting on Wednesday, April 6th, you can redeem your punch cards at any Ziggi's location and receive 10% off your drink order for every punch you have left on both the specialty and non-specialty side up to 100%. For example, if you have 2 punches on the specialty side and 2 on the non-specialty side, you would receive 40% off your drink.
How long will I have to redeem my current punch cards?
- Exisiting punch cards can be redeemed for 10% off per punch up to 100% off until Thursday, May 5th.
Is the app available for android?
Because our app is new within the Google Play store, it can take some time before it becomes easily searchable due to Google's algorithms. As a result, to find and download our app visit the following URL: bit.ly/3Jlb4kO. We hope you enjoy our new app, Kristen!
What dollar spend amount equates to one point?
Hi Kayla, thank you so much for the opportunity to further explain the benefits of our app. Once you join our Rewards Program, you will earn 2 points for every $1 you spend – which now includes food items! For every $75 (150 points) you spend, you will earn redeemable rewards. Our app also includes other special offers such as a free birthday treat, 25 bonus points after your first purchase, increased rewards at each status level, order ahead, contactless payment and so much more. We are eager to share our new digital experience and reward our loyal customers in new and exciting ways! If you have any questions about our app, visit our rewards page at https://www.ziggiscoffee.com/rewards/ or send us an email at support@ziggiscoffee.com.
Hello. I was super excited to see Ziggi's app has now arrived. I am a loyal customer and was excited to not have to worry about locating my card to order. However, I am an adroid user and am very frustrated that the app is only for iOS devices. I know there is a way to work it through Alexa but I do not use voice activated devices on my phone or in my home. Do you have plans to develop an app for adroid phones? I have to admit that after I use up the rewards on my punch card, I will be going to other coffee shops who can continue to give me loyalty rewards until you have an adroid app up and running.
I am sure to some people it is a small thing, but to me it is not.
Thank you for listening. Hoping to be able to resume my Ziggi's habit quickly.
Because our app is new within the Google Play store, it can take some time before it becomes easily searchable due to Google's algorithms. As a result, to find and download our app visit the following URL: bit.ly/3Jlb4kO. We hope you enjoy our new app, Patricia!
What’s the dollar to point ratio?
Hi Kelly! For every $75 (150 points) you spend, you will earn redeemable rewards. If you have any questions about our app, visit our rewards page at https://www.ziggiscoffee.com/rewards/ or email us at support@ziggiscoffee.com.
I cannot find information about what I earn for each purchase. For instance I know I receive 1 punch per purchase on the card. What do I earn per purchase on the app? I can’t find that info on the app.
Hi Nora, thank you so much for the opportunity to further explain the benefits of our app. Once you join our Rewards Program, you will earn 2 points for every $1 you spend – which now includes food items! For every $75 (150 points) you spend, you will earn redeemable rewards. Our app also includes other special offers such as a free birthday treat, 25 bonus points after your first purchase, increased rewards at each status level, order ahead, contactless payment and so much more. We are eager to share our new digital experience and reward our loyal customers in new and exciting ways! If you have any questions about our app, visit our rewards page at https://www.ziggiscoffee.com/rewards/ or send us an email at support@ziggiscoffee.com.
Ziggi's is great coffee!
Thanks for the kind words, Steve!